Making A Purchase

The Table Company understands that purchasing custom furniture requires transparent support every step of the way.   

In this article:

 

Placing an Order

You can purchase our furniture on our website or by contacting our Client Services team at 855.679.0999 and we will be happy to assist you. You do not need a Table Company account/be a member to make a purchase. The Table Company is a factory-direct manufacturer of high-end, solid hardwood furniture and at this time, our furniture is only available from us.

To purchase a table on the website, select the item you are interested in, configure your order, and then select "ADD TO CART". Once your item has been added to your cart, select the cart icon that can be found in the upper right corner of the website menu navigation bar. You will have the option to "Proceed to Checkout" or "VIEW AND EDIT CART". To proceed with your purchase, select "Proceed to Checkout". Please follow the checkout steps and when finished select, "PLACE ORDER".  Please note that you Member Discount may not show until the check-out page. 

 

Volume Discounts & Promotions

We are happy to provide volume discounts.  Please call us or complete the Volume Discounts form found here and a salesperson will reach out to discuss pricing.  Please visit our Promotions page for all current sales. 

 

What is a Table Company Wishlist

A wishlist is a folder within a Table Company account to save product information. You have the ability to save the specifics of your customized design for a future purchase (such as wood selection, texture, color, size, etc.). You can find information on how to manage your wishlist here.

 

Payment Methods

The Table Company accepts the following methods of payment:

- Visa

-MasterCard

-Discover

-American Express

-PayPal

 

Payment Process

When you place your order, payment in full is required for all in-stock table orders. For all out-of-stock items, a 50% deposit is required when you place your order. Prior to releasing the table from our Los Angeles warehouse, the remaining 50% balance is due.  You will be notified by email when your table is ready to ship from our domestic warehouse.  Our cancellation and refunds policies have limitations, please review them as appropriate. 

 

Payment Confirmation & Invoice

At the time of your order, a confirmation email will be sent to the email provided. This email includes your order number, billing information, shipping information, payment method, and ordered item(s). Shortly after receiving your order confirmation, when your payment is successfully processed, you will receive an invoice email that includes your invoice number, order number, billing information, shipping information, and payment method.

 

Payment Privacy

The Table Company cares about your privacy. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. Our website and select partners use the Secure Sockets Layer (SSL) to guard your information delivered to us electronically. SSL encrypts your credit card number, name, and address so only the transaction agent (select partner) can decode your information. The Table Company exclusively uses the secure PayPal payment portal and does not directly retain financial data. Please view our Privacy Policy for comprehensive information.

 

If you have any questions or concerns about making a purchase, please don't hesitate to contact our Client Services team, we are happy to help.